E-Consent
This E-Consent explains how you may choose to receive website/request records electronically and how electronic consent relates to documents from a lender or other provider.
On this page · 7 sections
Your electronic consent.
When an enabled application process presents an electronic-consent checkbox, button or similar affirmative action, selecting it means you consent to receive the records described in that disclosure electronically. Merely browsing the website does not by itself constitute consent to every electronic communication.
Electronic records and signatures may have legal effect when the requirements of applicable law are satisfied. The exact disclosure shown at the time of consent controls the scope of that consent.
Records that may be delivered electronically.
- Website/request confirmations and acknowledgments.
- Disclosures and notices presented as part of the Catapult loan application process.
- Privacy notices, policy updates and consent records connected with the website request.
- Communications about the status or completion of a request when the applicable channel is enabled.
- Other records specifically identified in the e-consent presented at the time of submission.
A lender, servicer or other provider may separately ask you to consent to electronic delivery of its own application, loan agreement, Truth in Lending disclosures, adverse-action notices, statements or account communications. That provider’s e-consent controls those records.
Delivery methods.
Electronic records may be delivered through the website, by email, through a secure provider portal, or by another method identified in the disclosure. SMS is used only when the applicable text-message consent has been collected.
Keep your contact information current with the party responsible for the record. Catapult cannot update a lender’s separate account records unless that lender specifically authorizes such a function.
Hardware and software requirements.
- A device with reliable internet access.
- A current browser capable of displaying secure web pages.
- An email account if documents are delivered by email.
- PDF capability when a document is provided as a PDF.
- Enough storage space or access to a printer if you want to retain a copy.
If these requirements change materially for a specific electronic-delivery flow, an updated disclosure should be presented before continued electronic delivery where required.
Paper copies and record retention.
Download, save or print important disclosures and agreements when they are presented. For a Catapult-controlled website record, use the Contact page to ask whether a paper copy is available. For lender or servicer records, request copies from the lender or servicer using the contact information in the agreement or notice.
A request for a paper copy does not automatically cancel a separate electronic-consent agreement unless the applicable disclosure says otherwise.
Withdrawing electronic consent.
You may withdraw a Catapult website e-consent prospectively by using the Contact page or calling (813) 400-0402. Withdrawal does not invalidate records or signatures completed before the withdrawal. It may change how future Catapult-controlled records can be delivered.
To withdraw consent for a lender’s or provider’s records, follow that party’s own e-consent and contact instructions. Catapult cannot revoke a third party’s consent record on your behalf.
What you should confirm before selecting “I Agree.”
- You can access the disclosure on your current device.
- You can save or print a copy for your records.
- The email/phone information you provide is accurate for the selected delivery channel.
- You understand which company is delivering the record and whether a lender/provider has its own separate e-consent.
- You understand that you may use the stated contact route to ask questions or withdraw Catapult-controlled e-consent prospectively.
Need help with a different question?
Use the loan guides or support routes to get to the page that owns your question.